Information We Collect

At crenadorevu, we collect information that helps us provide better financial education and business building services. When you visit our website or engage with our programs, we gather details through various means.

Personal information includes your name, email address, phone number, and business details when you register for our learning programs or contact us for consultation. We also collect technical information like your IP address, browser type, and how you interact with our website.

• Contact details you provide through forms and registrations
• Business information relevant to your financial education needs
• Website usage data including pages visited and time spent
• Communication preferences and feedback
• Payment information for program enrollments (processed securely)

How We Use Your Information

Your information helps us deliver personalized financial education experiences. We use it to communicate program updates, send relevant business building resources, and improve our services based on user feedback.

We analyze website usage patterns to understand what content resonates most with Australian business owners and entrepreneurs. This insight guides our curriculum development and helps us create more effective learning materials.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have significant control over your personal information. We respect these rights and make it easy for you to exercise them.

Data Security and Protection

We implement multiple layers of security to protect your information. Our systems use industry-standard encryption, secure servers located in Australia, and regular security audits to prevent unauthorized access.

All staff members receive privacy training and sign confidentiality agreements. We limit access to personal information based on job requirements and regularly review these permissions.

• SSL encryption for all data transmission
• Regular security updates and system monitoring
• Secure backup systems with encrypted storage
• Two-factor authentication for admin access
• Annual third-party security assessments

Data Retention Periods

We keep your information only as long as necessary to provide services and meet legal obligations. Different types of data have different retention periods based on Australian business and tax requirements.

Data Type	Retention Period	Purpose
Contact Information	2 years after last contact	Service delivery and communication
Program Enrollment Records	7 years	Australian tax and business compliance
Website Usage Data	13 months	Analytics and service improvement
Marketing Communications	Until unsubscribe request	Ongoing engagement and updates

Third-Party Services and Sharing

We work with carefully selected service providers to deliver our educational programs effectively. These include email platforms for course communications, payment processors for secure transactions, and analytics tools to improve our website.

Each third-party service undergoes privacy assessment before integration. We ensure they meet Australian privacy standards and sign data processing agreements that protect your information according to local requirements.

International Data Transfers

Some of our service providers operate servers outside Australia. When data transfers occur internationally, we ensure adequate protection through certified privacy frameworks and contractual safeguards.

We prioritize Australian-based services where possible and maintain oversight of any international data processing to ensure your privacy rights remain protected regardless of server location.

Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and understand how visitors use our site. Essential cookies enable core functionality, while analytics cookies help us improve content and user experience.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies won't affect your ability to access our educational content or contact our team.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and privacy regulations. When significant changes occur, we'll notify you via email and display the updates prominently on our website.

Continued use of our services after policy updates indicates acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.